Contact Us

We’re here to help with your questions about our products, orders, shipping, and after-sales support.

At GioielloLab, we aim to provide helpful service and a smooth shopping experience from checkout through delivery.

Contact Information

Brand: GioielloLab

Operated by:
Shanghai Yue'an E-Commerce Co., Ltd.

Business Address:
No. 80, Lane 280, Xiujiang Road, Zhujing Town, Jinshan District, Shanghai (Nan Yi Economic Zone), China

Phone:
+86 18143449082

Customer Service Hours:
Monday – Friday
9:00 AM – 6:00 PM

How We Can Help

Please contact us if you have questions about product details, order status, shipping, cancellations, returns, or refunds.

To help us assist you efficiently, please include your order number and a brief description of your request. For damaged, defective, or incorrect items, please also provide clear photos or videos when applicable.

Our customer support team will review your inquiry and respond as soon as reasonably possible.